Terms & Conditions

Booking Terms

  • Fares are inclusive of all normal waiting time. Additional time will be charged per 15 minutes or part thereof except by prior arrangement.
  • Cancellation with less than 24 hours notice will result in full charges being payable.
  • Parking, toll and entrance fees, hotel costs and ferry charges will be added, where incurred.
  • Gratuities are not included in fares and are at the discretion of customers.
  • Surcharges will apply on public holidays.
  • Smoking is not permitted in the vehicles, if requested drivers may provide smoking stops.
  • TaxiToFrom.com acts as an agent only in respect of all bookings made on your behalf. Responsibility for fulfilment of the booking and for the completion of the journey lies with the taxi company concerned. TaxiToFrom.com accepts no responsibility for any bookings made via it's booking agent service.
  • TaxiToFrom.com reserves the right, at its sole discretion, to modify or replace any part of these Terms & Conditions. It is your responsibility to check the Terms & Conditions periodically for changes. Your continued use of or access to the Website following the posting of any changes to the Terms & Conditions constitutes acceptance of those changes.
  • The above does not affect your statutory rights.

Passenger Safety

We only use safe licensed taxi suppliers.

Vehicles and passengers are fully insured as required by law. TaxiToFrom.com acts as an agent only in respect of all bookings made on your behalf and works only with Licensed Taxi Companies / Private Hire Operators that are regulated and monitored for reliability and safety by local authorities. Only information needed to complete the booking and provide pick-up is provided to the taxi fleets and our partner fleets have agreed to only use this information to service that booking, and not for any other purposes.

Privacy Policy

We have created this Privacy Policy in order to demonstrate our firm commitment to safeguard your privacy online. The following discloses our information gathering and dissemination practices for the TaxiToFrom.com network of sites (and emails).

How We Use Data

Some of the requested information is required in order to receive the TaxiToFrom.com service, other information is optional.

Ways we use data:

  • to send confirmations.
  • to contact users for feedback and surveys.
  • to send users other news about TaxiToFrom.com including regular updates of new or enhanced services.

Your Security

For transaction security we use SSL encryption, our web site encrypts all your personal information including credit card details prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Chrome, Safari, Internet Explorer or Netscape Navigator.

IP Addresses/Operating System/Browser Type

When you visit our web site or click on one of our links, we may automatically record your I.P. address, operating system, and browser version. We use this information to generate usage statistics and to ensure that our site and emails are accessible to the widest possible audience. We may also use I.P. addresses to track abuse of our system.

Third-Party Links

This site (and our emails) may contain links to other sites. TaxiToFrom.com is not responsible for the privacy practices or the content of such Web sites.

Disclosure of Data

We will never share your information with third parties without your permission unless we are required to do so by law, to protect against misuse or unauthorized use of TaxiToFrom.com, or to protect the safety or property of our members or the public. We request demographic information to tailor our users' experience. With this information we can provide our users with content we think they might be interested in. None of this information is required to participate in TaxiToFrom.com programs but we believe we will be able to provide users with a better service if demographic information is provided.


From time-to-time, we may use cookies to determine the use of our system or to enhance/customize our user's experience. We will never share this data in individual form.

Notification of Changes

TaxiToFrom.com reserves the right to modify this privacy policy. For this reason, you should regularly check our privacy policy to ensure that you are up to date.

Your Comments & Feedback

We are committed to provide you with the best possible experience. Should you have any comments or feedback please contact us.


The usage of word "Taxi" on this web site is referred as a generic term for: Licensed Taxi Companies / Private Hire Operators who accept the bookings made via TaxiToFrom.com by the customers, to provide the taxi service. TaxiToFrom.com acts as an agent only in respect of all bookings made on your behalf. TaxiToFrom.com is not a Taxi Company / Private Hire Operator, but is a booking agent service provider who makes the bookings with Licensed Taxi Companies / Private Hire Operators on behalf of customers. TaxiToFrom.com is an independent website which publish only the selective quotes after making comparison of all the quotations received from multiple taxi operators. TaxiToFrom.com has provided all information and material on this web site for general information only and does not constitute acceptance of any bookings that may be made. TaxiToFrom.com accepts no responsibility for any bookings made via it's booking service.

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